Legal
Terms of Service
Pivot summarizes accounting data you already own. It does not give accounting, tax, investment or legal advice, and it cannot make changes to your books.
These Terms are an agreement between you and [PIVOT LEGAL ENTITY] ("Pivot", "we", "us"), covering the Pivot website, dashboard, Messenger, report downloads and email newsletters (together, the "Service"). By creating an account or connecting QuickBooks, you accept these Terms. If you are accepting on behalf of a company, you confirm you are authorized to bind that company.
1. What Pivot does
Pivot connects to your QuickBooks Online company with read-only access, retrieves standard accounting reports, and uses them to produce plain-English summaries, dashboard figures, answers to your questions, and downloadable PDFs.
Pivot is a reporting and decision-support tool. It is not a bookkeeper, accountant, auditor, tax preparer or financial adviser, and nothing it produces is professional advice. You remain responsible for the accuracy of your books and for every business decision you make.
2. Your account
- You must give a working email address that you control. Sign-in codes and newsletters go to that address.
- You are responsible for keeping your password confidential and for activity under your account. Tell us promptly if you believe someone else has access.
- Sign-in requires a code emailed to you in addition to your password. You may mark a browser as trusted for up to 30 days.
- You must be at least 18 years old and use the Service for a business you own or are authorized to act for.
3. Your QuickBooks connection
When you connect QuickBooks, Intuit asks you to approve read-only accounting access and issues Pivot an access token. You authorize us to use that token to read your accounting data and generate the Service for you.
You can end that access at any time by revoking Pivot in your Intuit account settings, or by deleting your Pivot account, which revokes the token with Intuit as part of the deletion. Intuit's own terms govern your QuickBooks subscription; we are not affiliated with Intuit beyond being an application you have authorized.
4. AI-generated summaries
Pivot's newsletters and Messenger answers are generated by a large language model working from your report data. They can contain mistakes, omissions or misread figures. Treat every figure as a starting point, check anything material against QuickBooks itself, and consult a qualified professional before acting on it. We do not warrant that generated content is accurate, complete or suitable for any particular purpose.
5. Acceptable use
- Do not access accounting data you are not authorized to see.
- Do not attempt to breach, probe or circumvent the Service's security, rate limits or access controls.
- Do not scrape, resell, sublicense or white-label the Service or its output.
- Do not reverse engineer the Service or use it to build a competing product.
- Do not upload or transmit malicious code, or use the Service to break the law.
6. Fees
[FEES: state your pricing here. If Pivot is currently free or in beta, say so, and say how much notice you will give before charging.]
7. Availability and changes
We aim to keep the Service running but do not promise any particular uptime. We may add, change, suspend or remove features, and we may schedule maintenance without notice. QuickBooks API availability, Intuit token expiry and third-party outages are outside our control.
8. Termination
You can stop using Pivot at any time and delete your account from the settings page. Deletion is immediate and permanent: it revokes Pivot's QuickBooks access and erases your account, stored tokens, cached reports and Messenger history, with no grace period and no retained copy.
We may suspend or terminate your account if you breach these Terms, if required by law, or if your use puts the Service or other customers at risk. Where practical we will tell you why.
9. Intellectual property
The Service, including its software, design and text, belongs to us. Your accounting data and the summaries generated from it belong to you, and you may use them freely for your own business. You grant us only the limited licence needed to operate the Service for you.
10. Disclaimers
The Service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty about the accuracy or reliability of figures, summaries or answers.
11. Limitation of liability
To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost data, or business decisions made in reliance on the Service. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the twelve months before the claim, or [LIABILITY CAP, e.g. USD 100].
12. Indemnity
You agree to indemnify us against claims, losses and expenses arising from your use of the Service in breach of these Terms or in breach of anyone else's rights.
13. Changes to these Terms
We may update these Terms. If a change is material we will email the address on your account or show a notice in the app before it takes effect. Continuing to use the Service after that means you accept the updated Terms.
14. Governing law
These Terms are governed by the laws of [JURISDICTION], and the courts of [JURISDICTION] have exclusive jurisdiction over any dispute, without regard to conflict-of-laws rules.
15. Contact
Questions about these Terms: [LEGAL CONTACT EMAIL].